Practice 1Z0-1038-23 Exam Online

Question 1

In your company, Oracle Service Cloud has workspaces where there are multiple reports and browser controls

embedded for various requirements. You receive a complaint that the initial loading of the workspaces is very

slow.

What is the quickest solution to speed up incident workspace loading?

A :

Removing fields in the workspaces

B :

Placing objects on different tabs and splitting the loading across multiple tabs

C :

Utilizing workflows and splitting functionality into more than one workspace

D :

Creating multiple workspaces per business function and assigning to different profiles

Answer: D

Question 2

Which option should you use to create or configure queues?

A : Configuration > Application Appearance >Customizable Menus > System Menus

B : Configuration > Application Appearance > Customizable Menus > Custom Menus

C : Configuration > Site Configuration > Message Bases

D : Configuration > Site Configuration > Configuration Settings

Answer: A

Question 3

Which three elements are available for workflow design on the Insert ribbon?

A : Decision

B : Terminate

C : Return

D : Set Fields

E : Restart

Answer: A,B,D

Question 4

Which statement is true about the JavaScript API?

A :

It cannot be used in Custom Object workspaces.

B :

It is available when you use the Connect Common Object Model CCOM for API operations.

C :

It Is available as JavaScript objects and can be exposed through browser controls in a workspace.

D :

It comes with in-built exception handling.

Answer: C

Question 5

You have a requirement where there is a need for frequent change in address and phone numbers. Which two

actions would you perform?

A : Update custom fields with the changed address and phone numbers.

B :

Update variables with the changed address and phone numbers.

C :

Create variables with the current address and phone numbers.

D :

Create the standard text with the current address and phone numbers.

E :

Update the standard text with the changed address and phone numbers.

F :

Create custom fields for the address and phone numbers.

Answer: A,D

Name:	Oracle Service Center 2023 Implementation Professional
Exam Code:	1Z0-1038-23
Certification:	Oracle Service Center
Vendor:	Oracle
Total Questions:	104
Last Updated:	Apr 24, 2024

Oracle 1Z0-1038-23