Practice 500-442 Exam Online

Question 1

Which statements about administrative scripts in the Cisco UCCE solution is true?

A : Administrative scripts can use an ICM gateway node

B : Administrative scripts can run more than one time per second.

C : Administrative scripts must be associated with a call type

D : Administrative scripts can use a DB Lookup node.

Answer: D

Question 2

How can the Extension Mobility feature be described?

A : As part of the configuration, the Device profile needs to be created in CCE and associate each Device Profile with the appropriate Agent.

B : As part of the configuration, both device profiles and phones need to be added to the pg user account.

C :

The Cisco Unified CM feature that allows Agents to temporarily access their Cisco Unified IP Phone

configuration, such as line appearances, services, and speed dials, from other Unified IP Phones.

D : The Extension Mobility Cross Cluster works on phones that are located in the same Unified CM cluster.

Answer: C

Question 3

Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?

A :

100 ms, 3 heartbeats

B : 400 ms, 3 heartbeats

C : 100 ms, 5 heartbeats

D : 400 ms, 5 heartbeats

Answer: C

Question 4

Which two role types have access to CUIC reporting objects maintained through a system of Roles and Permissions? (Choose two.)

A : Report Designer

B : Dashboard Administrator

C : Security Administrator

D : Report Definition Designer

E : Security Configuration Designer

Answer: C,D

Question 5

What must be enabled when configuring voice gateways to support SIP dialers?

A : 200rel

B : 100rel

C :

signaling forward 100

D : signaling forward unconditional

Answer: B

Name:	Administering Cisco Contact Center Enterprise
Exam Code:	500-442
Certification:	Cisco Certified Specialist
Vendor:	Cisco
Total Questions:	124
Last Updated:	Apr 25, 2024

Cisco 500-442