PEOPLECERT 58

Page:    1 / 66   
Total 328 questions | Updated On: Apr 23, 2024
Question 1

Check, Act and Plan are three of the stages of the Deming Cycle.
Which is the fourth?

Answer: A
Question 2

How many people should be accountable for a process as defined in the RACI model?

Answer: B
Question 3

Which of the following activities would be performed by a process manager?
1. Monitoring and reporting on process performance
2. Identifying improvement opportunities
3. Appointing people to required roles

Answer: A
Question 4

Which one of the following activities is NOT part of the Deming Cycle?

Answer: D
Question 5

Which one of the following can help determine the level of impact of a problem?

Answer: B
Page:    1 / 66   
Total 328 questions | Updated On: Apr 23, 2024

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Name: ITIL 2011 Foundation
Exam Code: 58
Certification: Peoplecert ITIL
Vendor: PEOPLECERT
Total Questions: 328
Last Updated: Apr 23, 2024
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