Practice 72301X Exam Online

Question 1

When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?

A : an LDAP End Point Policy Group

B : a reverse proxy for LDAP

C : an application relay for LDAP

D : an LDAP Server Flow

Answer: A

Question 2

Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

A : Business Partners

B : Avaya Tier 2

C : Third Party Support

D : Avaya Tier 3

Answer: B

Question 3

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

A : It is eight steps that guarantee a logical way to isolate an issue.

B : It is eight steps that ensure a faster time to resolution.

C : It is eight steps used to guarantee systems are operational after an implementation.

D : It is eight steps that define how to escalate third-party integration issues.

E : It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.

Answer: A

Question 4

A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura ® Messaging (AAM)

and issues the vmstat command.

What information will the display present?

A : The amount of virtual memory used

B : The status information about the virtual machine

C : The statistical information about voicemail boxes

D :

The count of mailbox password violation attempts

Answer: A

Question 5

A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to

confirm that the telephones are not supported and do not integrate with Communication Manager or Session

Manager.

Which two pre-implementation steps were omitted? (Choose two.)

A : Establish connectivity.

B : Test all third-party equipment and software.

C : Provide accurate licensing specification.

D : Access support.avayA.com to verify customer systems compatibility.

E : Upgrade Communication and Session Manager.

Answer: A,C

Name:	Avaya Aura Communication Applications Support Certified
Exam Code:	72301X
Certification:	Avaya Certified Support Specialist
Vendor:	Avaya
Total Questions:	93
Last Updated:	Apr 23, 2024

Avaya 72301X