Practice 78202T Exam Online

Question 1

A customer wants all users to import their Outlook contacts into their one-X Portal personal directories. What is the recommended way for users to achieve this?

A : Notify the customer that this is not a recommended practice.

B : Use a .csv format to import the Outlook contacts.

C : Add each Outlook contact individually to the personal directory.

D : Copy and paste all contacts from Outlook into the personal directory.

Answer: B

Question 2

A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15. Which of the following actions would be necessary to complete this increase?

A : Add a Preferred license.

B : Upgrade to Select Mode.

C : Add five receptionist licenses.

D : Upgrade to Server Edition.

Answer: C

Question 3

If ISDN/PRI calls are getting dropped, which tool would be used to troubleshoot the issue?

A : Debug Manager on DTE port

B : Debug View with default filters

C : System Monitor with ISDN L3 filter options enabled

D : SSA Snapshot

Answer: C

Question 4

What is the purpose of the "SMTP Authentication" setting in the email configuration of Avaya IP Office?

A : It disables email communication between IP Office and the SMTP server.

B :

It enables email communication between IP Office and the SMTP server without requiring login credentials.

C : It encrypts email communication between IP Office and the SMTP server using SSL/TLS.

D :

It requires login credentials to be entered for email communication between IP Office and the SMTP server

Answer: D

Question 5

A customer has two primary receptionists using SoftConsole, and four back-office employees use SoftConsole on their PCs to cover for the receptionists during breaks or lunch. How many licenses are required to allow this setup to work?

A : 8

B : 6

C : 2

D : 4

Answer: D

Name:	Avaya IP Office Platform Support Online Test
Exam Code:	78202T
Certification:	Avaya Services Technical Associate (ASTA)
Vendor:	Avaya
Total Questions:	192
Last Updated:	Apr 02, 2026

Avaya 78202T Answers