Practice CIS-HAM Exam Online

Question 1

What information would you track for a configuration item (CI) versus an asset? (Choose two.)

A : Financial

B : Lifecycle

C : Contractual

D : Operational

E : Relationship

Answer: A,C

Question 2

How do you prevent normalization information for a specific hardware model from being sent to the ServiceNow Content Service?

A : Select Exclude from content service on the Normalization tab of the hardware model record

B : Click the Exclude button on the hardware model record

C : Click the Opt-out button on the hardware model record

D : Select Opt-out from content service on the Normalization tab of the hardware model record

Answer: A

Question 3

When using the HAM application, what happens when you create a new transfer order line on a transfer order?

A : The asset(s) listed in the transfer order line are automatically transferred to the new stockroom

B : The transfer order line is automatically placed in a state of Ready for fulfilment

C : A transfer order line task is automatically created to move the transfer order line from one stage to another

D : A transfer order line task is automatically created to validate enough stock exists

E : The asset(s) listed in the transfer order line are automatically readied for shipment

Answer: C

Question 4

What is the focus of asset management?

A : Financial tracking of an organization's property

B : Financial tracking of the organization's network

C : Building of the organization's property

D : Building the elements that create the organization's network

Answer: A

Question 5

How often are the tabs in the Hardware Asset dashboard updated?

A : Daily based on scheduled job

B : Hourly

C : In real time

D : Every 15 minutes

Answer: A

Name:	Certified Implementation Specialist - Hardware Asset Management
Exam Code:	CIS-HAM
Certification:	Certified Implementation Specialist
Vendor:	ServiceNow
Total Questions:	165
Last Updated:	Apr 22, 2024

ServiceNow CIS-HAM