Practice CIS-HR Exam Online

Question 1

The customer you are implementing has purchased HR Service Delivery Enterprise which includes Enterprise

Onboarding and Transitions.

Which plugin must be activated to utilize Enterprise Onboarding and Transitions?

A : Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]

B : Employee Document Management [com.sn_employee_document_management]

C : Human Resources Scoped App: Core [com.sn_hr_core]

D : Employee Service Center [com.sn_hr_service_portal]

Answer: A

Question 2

Lifecycle Events includes an activity set that can be used to cancel and revert work done in a lifecycle event case. What is this process called?

A : Reverse

B : Cancel

C : Repeal

D : Rescind

Answer: B

Question 3

The HR Admin [sn_hr_core.admin] role allows the user to add members to groups. What additional role is needed for an HR Admin to remove users from groups?

A : User Admin [user_admin]

B : User Writer [user_writer]

C : User Reader [user_reader]

D : HR User Admin [hr_user_admin]

Answer: D

Question 4

If the Match All field is checked on a User Criteria record, the user:

A : Must satisfy at least one of the criteria to meet the conditions.

B : Must satisfy at least of the criteria to meet the conditions

C : Must satisfy a majority percentage of the criteria to meet the conditions.

D : Must satisfy all of the selected criteria to meet the conditions.

Answer: A

Question 5

When configuring a PDF Document Template, how does the system map form fields to ServiceNow fields?

A : The Document field type on the PDF Template Mappings record

B : The Preview value field on the PDF Template Mappings record

C : The Mapping field on the PDF Template Mappings record

D : The Document field on the PDF Template Mappings record

Answer: A

Name:	Certified Implementation Specialist - Human Resources
Exam Code:	CIS-HR
Certification:	Certified Implementation Specialist
Vendor:	ServiceNow
Total Questions:	186
Last Updated:	Feb 11, 2026

ServiceNow CIS-HR Answers