Practice CIS-SAM Exam Online

Question 1

License metrics can be defined for which of the following? (Choose four.)

A : Publishers

B : Users

C : Cores

D : Devices

E : Metric Types

F : Operating Systems

G : Processors

Answer: A,C,D

Question 2

In order to write to the reconciliation results, a user would need the following role in ServiceNow: sam_reconcile_user

A : True

B : False

Answer: B

Question 3

What role(s) are required to import financial data for use in software spend detection? (Choose two.)

A : sam_spend_import

B :

sam_spend_manager

C : sam_user

D : sam_admin

E : procurement_user

Answer: A,C

Question 4

When a Software Installation record is created, ServiceNow attempts to match the installation to a:

A : Software Entitlement

B : Software Model

C : Software Discovery Model

D : Application Model

Answer: C

Question 5

An allocation is automatically created in which of the following scenarios? (Choose two.)

A : After receiving the rights for software from a purchase order

B :

After a Create allocation remediation option has been taken

C : After reconciliation runs and identifies that rights are ‘Not allocated in use’

D :

When a software installation is discovered

E :

After successfully sourcing a request via an existing entitlement

Answer: A,C

Name:	Certified Implementation Specialist - Software Asset Management Professional
Exam Code:	CIS-SAM
Certification:	Certified Implementation Specialist
Vendor:	ServiceNow
Total Questions:	160
Last Updated:	Sep 30, 2026

ServiceNow CIS-SAM Answers