Practice CRT-251 Exam Online

Question 1

Northern Trails Outfitters (NTO) is ready to start the next phase of its Salesforce implementation. A consultant recommends using Universal Process Notation (UPN) to document the business process maps NTO will use as its guide.

As NTO maps out its processes, which two key principals of UPN should the team keep in mind?

Choose 2 answers

A : Attach supporting information at the detail level.

B : Use symbols of different colors, arrows, and swim lanes for clarity.

C : Limit the number of activity boxes on the screen to 8 to 10.

D : Keep version control and change history at the diagram level.

Answer: C,D

Question 2

The sales director of retail products at Cloud Kicks wants to allow cloning of orders to help sales reps process repetitive orders.

What are two guidelines to consider when cloning an order with products? Choose 2 answers

A : A new order's currency or price book will remain the same If the original order has products.

B : The admin will be able to set up which fields can be cloned to a new order.

C : A cloned order must be associated with the same contract as the original order.

D : A cloned order's start date must fall between the associated contract's start and end dates.

Answer: A,D

Question 3

During the last requirements meeting. Cloud Kicks team members said they will be taking the next week off to attend a conference.

What should a consultant do in response to this news?

A : Ask the client to sign off on requirements and start the build.

B : Update the solution design while the team is out of the office.

C : Set up two requirements workshops for the following week.

D : Update the project plan and communicate it to stakeholders.

Answer: D

Question 4

Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts. The organization-wide default for Accounts is Private.

Which two factors should the consultant consider when updating the sales territories and Account owners?

Choose 2 answers

A : The organization-wide default should be set to Public before the update can be performed.

B : The Salesforce Platform can update up to 200 accounts at a time.

C : The data update will cause sharing recalculations and should be completed during off-peak hours.

D : The team can defer sharing calculations to decrease the risk of lock errors during the data update.

Answer: A,D

Question 5

Cloud Kicks rtants its sales operations team to place orders for United States customers in Sales Ootid. The

sales ops team needs to calculate sates tax on the orders. Sales tax is a complex calculation based on tax law

that may change at any time.

What should the consultant recommend to meet the requirement3

A : A formula field on the Order object

B : An app from the AppExchange

C : A screen flow for orders

D : A spreadsheet with formulas

Answer: B

Name:	Salesforce Certified Sales Cloud Consultant (WI24)
Exam Code:	CRT-251
Certification:	Salesforce Certified Sales Cloud Consultant
Vendor:	Salesforce
Total Questions:	238
Last Updated:	Apr 24, 2024

Salesforce CRT-251