Practice Communications-Cloud Exam Online

Question 1

ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

A :

Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration

B :

Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.

C :

Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management

D :

Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure

Answer: B

Question 2

During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

A :

Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane

B :

Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts

C :

Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another

D :

Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration

Answer: C

Question 3

UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.

A : History of subscription updates and traceability

B : Supported by digital commerce API

C : Service Continuity

D : Migrating in/out from bundle offer

E : Customer can choose their plan from all pricing books.

Answer: A,C,D

Question 4

Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

A : Implement the router condition logic in the integration layer as callout task

B : Map all relevant information to the Customer Facing Service (CFS)

C : Use action type from fulfillment request lines in the callout condition task

D : Implement the router condition logic within decomposition layer with more conditions.

E : Use the Action type from Order items to the Decomposition Relationship Conditions.

Answer: A,B,E

Question 5

UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

A : Create one decomposition relationship each from all commercial offerings to the same technical product

B :

Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item

C : Create one decomposition relationship each via one parent class product from all commercial offerings

D :

Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.

Answer: A

Name:	Communications Cloud Accredited Professional (AP-203)
Exam Code:	Communications-Cloud
Certification:	Salesforce Accredited Professional
Vendor:	Salesforce
Total Questions:	78
Last Updated:	Apr 02, 2026

Salesforce Communications-Cloud Answers