Practice ITIL-4-Specialist-High-Velocity-IT Exam Online

Question 1

A product is digital when digital technology plays a significant role in its goods, resources, or associated service interactions.

What is TRUE about digital products and services?

A : Service interaction is what takes place when a stakeholder makes actual use of a internal service offering, which is based on the stakeholder services and other resources

B : A service interaction between a consumer and a provider is a combination of infinite possible kinds of interactions

C : In order to co-create value, providers and consumers engage in a service interaction

D : Products are based on one or more services, and may offer digital and analogue organization's experiences

Answer: C

Question 2

There are five key behaviour patterns that reflect organizational needs and the aspirations of practitioners to work in a rewarding environment. These behaviour patterns are intended to appeal to humans’ desire to contribute to something worthwhile, to learn and improve, and to be recognized for their intent and effort.

1 - accept ambiguity and uncertainty

2 - trust and be trusted

3 - think holistically

4 - get entire feedback

5 - continually raise the bar

6 - help get customers’ jobs done

7 - commit to continual learning.

What are NOT some of those behaviours?

A : 1 and 2

B : 3 and 4

C : 1 and 7

D : 6 ad 7

Answer: B

Question 3

To enhance the effectiveness of information security incident management plans, which high-level approach is recommended?

A : Leverage external expertise by engaging a supplier to independently test the plans and provide improvement recommendations.

B : Employ chaos engineering to regularly test the plans through the controlled injection of security incidents.

C : Ensure ongoing effectiveness by regularly walking through the plans with the relevant teams.

D : Strengthen the plans by incorporating controls designed to prevent, detect, and correct security incidents.

Answer: C

Question 4

An organization is acting on the prevention, monitoring, and remediation of unhealthy tension in the workplace.

Which concept is the organization adopting?

A : Risk prevention

B : Service prevention

C : Stress prevention

D : Testing prevention

Answer: C

Question 5

A company aims to enhance the speed of development for digital products. What technique is MOST effective for dividing products into smaller, independently developed parts?

A : Loosely coupled information system architecture.

B : Continuous testing.

C : Continuous business analysis.

D : Infrastructure as code.

Answer: A

Name:	ITIL 4 Specialist High-Velocity IT
Exam Code:	ITIL-4-Specialist-High-Velocity-IT
Certification:	Peoplecert ITIL
Vendor:	PEOPLECERT
Total Questions:	242
Last Updated:	May 08, 2024

PEOPLECERT ITIL-4-Specialist-High-Velocity-IT