Practice OmniStudio-Consultant Exam Online

Question 1

A company needs a guided process for their internal support department that will provide the following

functionality:

• Allow the user to enter their employee id

• Retrieve name, mobile phone, title, and email using the employee id

• Display the user's details on a page

• On another page, allow the user to enter case details, including subject, category, severity, and description

Which three elements should the consultant recommend to meet these requirements using an OmniScrip?

Choose 3 answers

A : Messaging

B : DataRaptor Post Action

C : Calculation Action

D : DataRaptor Extract Action

E : Steps

Answer: B,D,E

Question 2

A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular

list by case status, so that Escalated cases appear first, followed by Active and Closed cases.

Which FlexCard feature should the consultant recommend to meet this requirement?

A : flyout with child FlexCards with conditions to filter by case status

B : States with conditions to filter by case status

C : A Datatable element with the Group By property

D :

Child FlexCards in a parent FlexCard with the Group By property

Answer: C

Question 3

A business process needs to perform a multi-step calculation on each contact record in a list.

Using an Integration Procedure to process the list, what feature can be used to meet this requirement?

A :

Loop Block

B :

Batch Action

C :

Conditional Block

D :

DataRaptor Transform Action

Answer: A

Question 4

A business is creating an agent console with FlexCards to provide a 360° view of their customers. The

business wants the following information displayed:

• Account information including account name, phone, and website

• Active opportunities related to the account

• Active contracts related to the account

• The ability to view and renew contracts

An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.

How should the consultant design the FlexCards to meet these requirements?

A : Parent FlexCard with multiple Child and Card Actions

B : Parent FlexCard with multiple Child and different Card States

C : Parent FlexCard with single Child and multiple Card States

D : Parent FlexCard with single Child and Card Actions

Answer: A

Question 5

A business has a requirement to display cases in a console for service agents. Cases can have a variety of

statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the

case. When the case is Active or Escalated, agents should not have the option to reopen the case.

Which FlexCard functionality can be used to meet this requirement?

A : Conditional View

B : Flyouts

C : State

D : Styling

Answer: A

Name:	Salesforce Certified OmniStudio Consultant (WI24)
Exam Code:	OmniStudio-Consultant
Certification:	OmniStudio Consultant
Vendor:	Salesforce
Total Questions:	118
Last Updated:	Apr 24, 2024

Salesforce OmniStudio-Consultant