Practice SPP Exam Online

Question 1

In the Balanced Scorecard strategy map, which of the following themes is focused on the firm's products and services, more so than the other themes?

A : Increase Customer Value

B : Build the Franchise

C : Be a Good Corporate Citizen

D : Achieve Operational Excellence

Answer: A

Question 2

When should the chief executive, senior management team, and the planning department begin addressing potential obstacles to implementation of the strategic plan?

A : During the current state assessment step in strategic planning

B : At the formal kickoff of the strategic planning process

C : During the operational/business unit planning steps

D : At the formal kickoff of the strategic plan implementation

Answer: A

Question 3

During which of the following quality process steps are the roles and responsibilities of project team members finalized and the team established?

A : Quality Planning

B : Quality Control

C : Quality (Continuous) Improvement

D : Quality Assurance

Answer: A

Question 4

Which of the following is the FIRST thing to do when an organization needs change?

A : Interview employees to get different perspectives about the changes

B : Analyze what the strategic change entails from a modular and integrated perspective

C : Eliminate all out-of-date aspects of the system

D : Communicate clearly why change is necessary

Answer: D

Question 5

According to the Boston Consulting Group (BCG) and other subject matter experts, when it comes to the development of a "Business Model" for an organization, the process normally involves focusing on two elements:

A : (1) the organization's mission; and, (2) the organization's current vision.

B : (1) an environmental scan; and, (2) a SWOT cross-impact analysis.

C : (1) the value proposition; and, (2) the operating model.

D : (1) the relationship between stakeholder groups; and, (2) the persona analysis and design.

Answer: C

Name:	Strategy Planning Professional (SPP) Certification - Level I
Exam Code:	SPP
Certification:	IASP Certified Professional
Vendor:	IASP
Total Questions:	160
Last Updated:	Sep 29, 2026

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