Super Sale | Extra 20% Flat Off - Ends In Coupon code: GDAY20

Salesforce Service-Cloud-Voice

Page:    1 / 13   
Total 65 questions | Updated On: Apr 24, 2024
Question 1

What is the role of Service Cloud Voice in customer self-service?

Answer: A
Question 2

How does Service Cloud Voice handle intelligent call routing?

Answer: D
Question 3

What is a virtual queue in Service Cloud Voice?

Answer: A
Question 4

What is the purpose of call transcripts in Service Cloud Voice?

Answer: D
Question 5

What is the benefit of Service Cloud Voice's integration with CTI systems?

Answer: A
Page:    1 / 13   
Total 65 questions | Updated On: Apr 24, 2024

Quickly grab our Service-Cloud-Voice product now and kickstart your exam preparation today!

Name: Salesforce Certified Service Cloud Voice Accredited Professional (WI24)
Exam Code: Service-Cloud-Voice
Certification: Salesforce Accredited Professional
Vendor: Salesforce
Total Questions: 65
Last Updated: Apr 24, 2024
Latest Exams
About CertsExpert
Contact Us
Support:   Contact & Support  

Customer satisfaction is our highest priority, Our dedicated team is available to help you. You can send a message via live chat or email support is available.

© Copyright https://certsexpert.com 2015- 2024, All Rights Are Reserved.