Practice Apple-Device-Support Exam Online

Question 1

Use this image to answer the question.

How do you get to this screen on iPhone?

A : Press and hold the side button and one of the volume buttons until the Emergency SOS slider appears.

B : Press the side button then one of the volume buttons. The Emergency Call slider appears.

C : Rapidly press the volume up button five times. The Emergency Call slider appears.

D : Press and hold the side button, then drag the Emergency Call slider to call emergency services.

Answer: A

Question 2

What can you do if you forget your iPhone passcode?

A : Wait for the "forgot your passcode?" prompt to appear and follow the onscreen instructions.

B : Use your Apple ID to get into your phone.

C : Put the phone in recovery mode and attempt to restore it in Apple Configurator.

D : Connect the phone to a mac and erase all content and settings.

Answer: D

Question 3

At what Wi-Fi signal level will trigger iPhone or iPad to search for a stronger Wi-Fi network?

A : -50 dBm

B : -100 dBm

C : -70 dBm

D : -80 dBm

Answer: D

Question 4

Select three responses. Which three steps should you take if your iPad stops responding to your keyboard or trackpad that's connected with the Smart Connector?

A : Go to Settings > General > Trackpad & Mouse > Reset.

B : Restart your iPad.

C : Remove any other iPad case or cover.

D : Contact AppleCare.

E : Update your iPad to the latest version of iPadOS.

Answer: B,C,E

Question 5

How many fingerprints can you register to a single user on your Mac?

A : Three

B : One

C : Five

D : Ten

Answer: A

Name:	Apple Device Support Exam (SUP-2024)
Exam Code:	Apple-Device-Support
Certification:	Apple Certified Support Professional
Vendor:	Apple
Total Questions:	143
Last Updated:	Apr 22, 2024

Apple Apple-Device-Support