Practice Communications-Cloud Exam Online

Question 1

During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

A :

Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane

B :

Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts

C :

Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another

D :

Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration

Answer: C

Question 2

UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.

A : History of subscription updates and traceability

B : Supported by digital commerce API

C : Service Continuity

D : Migrating in/out from bundle offer

E : Customer can choose their plan from all pricing books.

Answer: A,C,D

Question 3

ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

A :

Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration

B :

Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.

C :

Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management

D :

Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure

Answer: B

Question 4

Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel’s Communication Cloud.

A : Use Cart Based APIs

B : Use Digital Commerce APIs

C : Use CPQAppHandler Methods

D : Use EPC APIs

Answer: B

Question 5

UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

A : Create one decomposition relationship each from all commercial offerings to the same technical product

B :

Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item

C : Create one decomposition relationship each via one parent class product from all commercial offerings

D :

Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.

Answer: A

Name:	Salesforce Certified Communications Cloud Accredited Professional (WI24)
Exam Code:	Communications-Cloud
Certification:	Salesforce Accredited Professional
Vendor:	Salesforce
Total Questions:	78
Last Updated:	Apr 23, 2024

Salesforce Communications-Cloud