Practice CRT-101 Exam Online

Question 1

Which of the following is NOT a feature of Chatter?

A : Collaborating with colleagues on deals, cases, and projects

B : Posting updates and comments to specific records in Salesforce

C : Sharing files, presentations, and spreadsheets with teams

D : Creating custom fields and objects in Salesforce

Answer: D

Question 2

Which of the following is true about the relationship between the Account and Contact standard objects?

A : Account is the child object and Contact is the parent object

B : Account and Contact have a many-to-many relationship

C : Contact is the child object and Account is the parent object

D : Account and Contact are not related

Answer: C

Question 3

An organization wants to ensure that cases are automatically assigned to the appropriate teams based on the type of case and its priority level.

Which feature in Salesforce case management can be used to achieve this goal?

A : Case escalation rules

B : Case auto-response rules

C : Case assignment rules

D : Case teams

Answer: C

Question 4

Sales Reps receive a 5% commission on all Opportunities that are closed/won. You need to add new fields on the Opportunity to calculate and show both the Commission Amount owed to the Sales Rep, along with the Remaining Amount that will go to the Company. What type of field can accommodate both of these values?

A : Text field

B : Currency field

C : Formula field with a Return Type of Currency

D : Number field

Answer: C

Question 5

The administrator at Ursa Major Solar imported records into an object by mistake.

Which two tools should be used to undo this import?

Choose 2 answers

A : Weekly Data Export

B : Mass Delete Records

C : Data Loader

D : Data Import Wizard

Answer: B,C

Name:	Certification Preparation for Administrator (WI24)
Exam Code:	CRT-101
Certification:	Salesforce Certified Administrator
Vendor:	Salesforce
Total Questions:	822
Last Updated:	Apr 22, 2024

Salesforce CRT-101