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IBS CSFX

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Total 166 questions | Updated On: Apr 24, 2024
Question 1

A weekly time management planning tool is known as a:

Answer: D
Question 2

Many organisations have something called a USP. This means they have a: 

Answer: B
Question 3

Which of the following is the most important reason for getting customer feedback:

Answer: A
Question 4

For organisations to improve their customer service they need to:

Answer: D
Question 5

Customer information should be collected by a shop: 

Answer: B
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Total 166 questions | Updated On: Apr 24, 2024

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Name: Customer Service
Exam Code: CSFX
Certification: International Business Skills
Vendor: IBS
Total Questions: 166
Last Updated: Apr 24, 2024
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