Practice ITIL-4-Specialist-High-Velocity-IT Exam Online

Question 1

Considering the practices for which DevSecOps is relevant, which are the activities/resources associated with DevSecOps when approach Deployment management?

A : Information security management and risk management should be an integral part of the daily work of practitioners.

B : Improvements to security controls and policies can be part of the learning and feedback incorporated by development and operations teams.

C : Designing and implementing controls in a development lifecycle to provide extensive traceability and joint accountability.

D : Configuring monitoring tools to continually scan for threats and vulnerabilities so that they can be escalated to the appropriate teams.

Answer: A

Question 2

Which option is INCORRECT about Value Stream?

A : The value stream consists of steps in which resources are combined resulting in products designed to enable value creation, not only for the service consumer but also for other stakeholders.

B : Activities performed by the resources are guided by various methods adopted by the organization (descriptions of value streams and processes/procedures/work instructions in the practices, descriptions of the activities in the service value chain, and the guiding principles).

C : A value stream is a series of products that a person undertakes to create processes and services and deliver them to companies. They are sets of activities that are performed according to guidelines (principles, approaches, techniques, etc.) and within constraints (regulations, policies, budgets, etc.).

D : Value streams can be considered to be where things actually happen: where the ITIL practices are used and value is co-created.

Answer: C

Question 3

Approaches with Lean characteristics focus on breaking down large pieces of work into smaller batches.

What is CORRECT about Lean approach?

A : Small batch sizes help to increase the disruptive effect of changes on product systems

B : The smaller the change, the lower the initiative of fixing that

C : A short lead time is the best way to ensure quality, customer satisfaction, and employee happiness, and a good way to achieve short lead times is by using small batch sizes of work.

D : Reducing the size of changes will increase the chance that they can not be executed so frequently

Answer: C

Question 4

An organization want to create, nurture, and sustain a Lean culture. For that, they adopting an environment where has managers who are supported and incentivized to create a new way.

From the list behaviours in the options below, what is NOT recommendable?

A : Ask questions if they do not have the information they need.

B : Acknowledge that they heard, avoiding what they heard.

C : Listen to the person, not just the problem.

D : Ask questions focused on things they wonder about, not about what they are thinking.

Answer: B

Question 5

In the quest for a service design methodology rooted in human-centric principles, holistic considerations, and co-creation, which option most aptly represents the co-creational aspect?

A : Conducting a comprehensive analysis of all aspects of service design while altering individual components.

B : Involving all relevant stakeholders, including both internal and external entities, throughout the design process.

C : Utilizing service design models to orchestrate design activities and allocate resources.

D : Manifesting empathetic understanding towards stakeholders and incorporating users' emotional reactions in the service design procedure.

Answer: B

Name:	ITIL 4 Specialist High-Velocity IT
Exam Code:	ITIL-4-Specialist-High-Velocity-IT
Certification:	Peoplecert ITIL
Vendor:	PEOPLECERT
Total Questions:	242
Last Updated:	Apr 25, 2024

PEOPLECERT ITIL-4-Specialist-High-Velocity-IT