Practice PEGAPCSA87V1 Exam Online

Question 1

During a playback session, a stakeholder notices that a drop-down list is missing one of the required options. Which work item do you create in Agile Workbench to address this issue?

A : User Story

B : Bug

C : Feedback

D : Status

Answer: B

Question 2

Color options are available to the customer, but the options are available on the screen, and

do not appear with the popup.

Which option to configure the color option?

A : Dropdown

B : Radio button

C : Check box

D : Autocomplete/Textfield

Answer: B

Question 3

A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?

A : When the Triage stage starts

B : When the Process ticket step completes

C : When the Enter Ticket Details step completes

D : When the Process ticket step starts

Answer: D

Question 4

A travel authorization requires approvals from the requestor's manager, division VP, and possibly an accountant based on the total amount. Which configuration satisfies this use case?

A : Cascading approval using when rules to identify the assigned user

B : Cascading approval using the reporting manager

C : Cascading approval using an authority matrix

D : Cascading approval using the workgroup manager

Answer: C

Question 5

A requirement states: A customer can update an address at any point during case processing by performing the

following steps.

1. The customer submits the new address.

2. The application verifies that the address matches postal service requirements.

3. The customer then approves the corrected address. How do you configure this requirement?

A : Add a case-wide optional action to the workflow for the address submission.

B : Add a case-wide optional process to the case workflow to perform the address change.

C : Add an alternate stage to the case life cycle to change the address.

D : Add a button to each assignment to present the customer with a form to submit a new address.

Answer: B

Name:	Pega Certified System Architect (PCSA) 87V1
Exam Code:	PEGAPCSA87V1
Certification:	Certified Senior System Architect
Vendor:	Pegasystems
Total Questions:	255
Last Updated:	Apr 22, 2024

Pegasystems PEGAPCSA87V1